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3 reviews for redcoon Benelux BV
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I orderd a samsung telephone. Everything went great for the order : packaging was good, delays were ok, products were the ones I ordered.
Then I had to send it back under guarantee because of a failure (keyboard stoped working). That was Novembre 2009. Today (April 2010) I'm still fighting to get anything back. It took them 5 months to aknowlege they could not repair the phone and offered a refund. I have been waiting for this refund for a month. I sent lots of mails to the bosses, I spent time on the online chat service, I called them (only in Dutch for the belgian website), and the only answer I get is "please be patient".
This is very wrong!