Service not included. :P Okay, okay, I've personally experienced 30-45 minute delays, regular mix-ups with my orders at both Tunnel and its sister cafe, Merkur (http://tupalo.com/spot/425). I still go for a cheap breakfast though. I guess 2,50 including coffee and being less than a 2-minute walk from home can't be beat. The non-smoking section looks like a hospital waiting room. Disappointing.