All posts in Tupalo

Sie sind InhaberIn eines Unternehmens? Wussten Sie schon,…

By nina | February 22, 2013 | Community, German, Industry, Local Businesses, Tupalo | No comments

…dass wir bei Tupalo.com einige Produkte anbieten, die Ihnen helfen mit unserer Community in Kontakt zu treten? Falls Sie uns noch nicht kennen – Tupalo.com ist eine Seite auf der sich UserInnen über lokale Unternehmen informieren und ihre Erfahrungen mit anderen BesucherInnen teilen können.

Mit Hilfe des Unternehmenskontos und unserer diversen Premium Produkten, können Sie von den Erfahrungen Ihrer KundInnen lernen und relevante Informationen auf unserer Seite platzieren.

Um das Erlebnis für beide Seiten zufriedenstellend zu gestalten, bieten wir Ihnen die Möglichkeit Ihre Unternehmensdetails auf dem neusten Stand zu halten und in Verbindung mit Produkten, wie beispielsweise dem Premium Eintrag Gold, zudem eine persönliche Nachricht zu hinterlassen. Des Weiteren können Sie sich als “verifizierter Inhaber” des Unternehmens zu den abgegebenen Bewertungen äußern und somit mit Ihren KundInnen in Kontakt treten.

Hier ein Überblick unserer Premium Pakete:

Weitere Informationen finden Sie auf unseren Business Seiten.
Bei Interesse freuen wir uns über ein E-Mail.

The Tupalo Kanban Story – Prioritization and Ticket Design

By nina | December 17, 2012 | Development, Industry, Kanban, Tupalo | No comments

If you hear the words “prioritization” and “ticket design” in a common context, you usually do not see a connection. But, when it comes to the visualization on a Kanban board, things are different. Therefore, let’s start from a different angle to make this a little bit more tangible…

When people are in the process of implementing a Kanban system, they often look for answers to the following questions: How are we going to prioritize the tasks and projects coming in? How do we know which tasks to start first and how do we know when to do so?
The solution we found for our implementation is that we agreed on a specific order and allocation of the tickets (= tasks) in the input queue to indicate their priority (most important/urgent ones go first).
Additionally, we decided to visualize the classes of service by using different colors and adding specific details on the individual tickets.

Since the very beginning (see first blog post), we have been using the following Classes of Service:

- Standard (yellow index card)
- Priority (red index card; higher priority than standard class; can have a due date; high cost of delay)
- Expedite (critical; highest priority; other tasks can be put on hold to process it; can exceed WIP limits)
- Intangible (important but not urgent; needs to be done at some point; cost of delay might increase over time)

On the ticket itself you will find information like title (short description), tracking number (serial number) in the upper left corner, date of entry (date when the ticket was put on the board) in the lower left corner, and, in case of a priority ticket, a due date (if applicable).

Once a task is finalized, a done date is added in the right hand corner of the ticket for tracking reasons (due dates are updated, if not concurrent).

The colors and respective descriptions on the tickets also help to bring them in order during our Replenishment Talks. I specifically say “talks” since we do not hold “real” Replenishment Meetings (anymore).

We replenish when there is need for it. That means that we got rid of the often very time-consuming Prioritization and Replenishment Meetings and perform them on-the-go.

Coming up next: Kanban Board Design (Part II)

We hebben onze spot pagina’s aangepast – en staan zoals altijd open voor feedback

By floor | December 13, 2012 | Community, Tupalo | No comments

We hebben onze spot pagina’s radicaal anders ingericht, zodat je sneller vindt waar je naar op zoek bent en foto’s een meer prominente positie krijgen. Wist je dat we dagelijks 170 nieuwe uploads zien? Wel, daarom!

Om de nadruk te leggen op (jullie!) reviews hebben we de hoeveelheid witruimte aan banden gelegd. Bovendien hebben we de aanbevelingen voor jouw stad naar boven getrokken (in de rechter kolom), meer in het zicht.

Genoeg geklets. Beoordeel zelf of het een verbetering is en laat ons weten wat je ervan vindt! :)

Get started with Tupalo

By floor | December 11, 2012 | Community, Tupalo | No comments

Hi! New here? Allow me to introduce Tupalo to you – it won’t take long! Tupalo.com is a social review site where you can discover, rate and share local businesses. You can recommend restaurants, clubs and shops via our website or via our app (iPhone & Android), which additionally allows you to find spots nearby and to check in. (And, should you wish, your check-ins get pushed to Foursquare.)

Our developers are on a continuous quest to make our site more user friendly and to optimize our pages to best fulfill your wishes. But we can’t do everything ourselves, which is why we’re creating a ‘Secret Order of Tupalo‘. Check your profile and, if you spot a mysterious dark badge in there somewhere, you might just be a part of it. This order of trusted users can try out our newest features first and are the ones on top of our invite list whenever we organize a party.

We’re also making Tupalo more visually interesting (with more space for images on our renewed spot pages) to serve the mass of new media uploads we see every day. On our so-called discovery pages you can browse categories (like ‘lunchrooms’ or ‘coffee roasters’) and see which places are trending right now:

We’re particularly active in certain cities, with city guides ‘on the ground’. We share our personal favorites, recommendations from our users, and upcoming events. We organize community events (like a tour and lunch on a cruise ship for our Very Important Users in Rotterdam last summer) and cash mobs, and we arrange give-aways (such as tickets for concerts). Make sure to keep an eye on the activity in your community and connect with your local community manager - Kay in Vienna (Twitter and Facebook), Kasia in Warsaw (Twitter and Facebook), Paul in Amsterdam (Twitter and Facebook), and Moniek in Rotterdam (Twitter and Facebook). Check out the Advent calendars they created this December month, for you to enjoy!

Get in touch and get started! :)

We revisited our spot page – tell us what you think!

By consti | December 11, 2012 | Tupalo | No comments

We revisited our spot page to show you guys more information on the local business you’re looking for at first glance! Additionally, we’ve been searching for a more visually interesting way to display the many pictures we have (we recently hit the rolling average of 170 uploads a day!) and with the new design, we believe we found it!

Our new spot pages empathize more on (your!) reviews, getting rid of some unnecessary white-space. And we decided to move our recommendations for your city up a bit, displaying them in the right hand corner.

But enough with this writing about something you can see for yourself! Take it for a spin and tell us what you think. :)

Lean Startup Conference Simulcast in Vienna

By nina | December 5, 2012 | Community, Tupalo, Vienna | No comments

On Monday, some of the leading advocates of the Lean Startup Movement gathered in San Francisco for the Lean Startup Conference 2012. The event was streamed to more than 200 locations all over the world and the Lean Startup Circle Vienna was one of the official simulcast partners. More than 30 members of the Group joined the event at Sektor5.

The programm was filled with talks from innovators of startups and established companies alike and gave insights into the lean startup methods in use. I have to admit that the first hour was not easy to follow, so we had a bit of a difficult start – but I partly blame the static camera perspective of the livestream for this. ;)

My takeaways as one of the event hosts are the following:

use a different format next time where people can join and leave the conference talks as they like
enable engagement in interactive sessions, workshops or games in parallel (instead of using the breaks for this)
rather go for the time delay option, show the conference video that is published 48hours after the conference

But altogether a very nice evening with great people and interesting conversations.
A special thanks to everyone that helped to organize it!

Merry cashmob everyone!

By floor | November 20, 2012 | Community, Tupalo, Vienna | No comments

With the holidays just around the corner we need presents, loads of them. For friends, family. Already stressing out over what to get for whom? WORRY NOT! We will help you out! During the last Instawalk we already stopped by west of vienna in Westbahnstraße, that opened doors to all gadgetfreaks and Japanese fun cams fetishists in May 2012.

Christian Zagler and Bernd Gruber wish us a warm welcome during the upcoming cashmob in their store.

“Things that you don’t necessarily need, but desperately want”, the Toycams make for a great present under every Christmas tree. Make sure that you get your gifts in time this year and join us for the cashmob!

Need to know: the cashmob will take place on the 4th of December, a tuesday, and start at 18:30. You’ll have about an hour to shop-till-you-drop at west of vienna (Westbahnstrasse 25/2, 1070 Vienna). Nice to know: there will be Punsch, cookies, and loads of toy and fun cams and gadgets to try out!

The ‘rules’:
- Bring a friend!
- Discover new local shops…
- Spend at least 10 €
- Meet new people
- Have a great time! :)

Follow all the updates regarding the cashmob via Facebook and/or Twitter! See you Tuesday the 4th!

Spoiler alert!
Bring your smartphone with you, you’ll be greatly rewarded with a special badge upon checking in via the Tupalo app (android / iPhone)!

* CashWHAT? The idea behind cash mobbing is to motivate people to look beyond the big shopping malls and brands and support local business owners by spending a few euro’s there. After all, we are in a crisis… So let’s shop for a good cause!

I think your review is funny!

By floor | November 14, 2012 | Tupalo | No comments

The possibility to respond to the reviews of fellow Tupalo members is baked deep into the Tupalo mindset. But what if there’s not really something you’d like to add? What if you actually just want to give a virtual ‘thumbs up’? That’s where our “helpful/funny/cool” checkmarks (aka HFC in the office) come in handy.

Right beneath every review you’ll find 3 buttons:

When you click on ‘funny’ for instance, the reviewer gets an email from us letting him or her know that you noticed the wit and care he or she put in to the write-up. How’s that for a reward, huh? Clicked on the wrong checkmark because your eyes were still moist from laughing? Just hit the same button again and the green check disappears. And, yes, you can mark a review as helpful AND funny AND cool!

Naturally you won’t see the buttons beneath your own reviews, but we do list any feedback you get on your user profile. Go and check it out if you’ve lost track already ;) :

You can spot review talent on our city pages (check out New York!) or on the leaderboard of your city.

Don’t let your fellow reviewers hanging – tell them what you think of their reviews! :)

Ik vind je recensie grappig!

By floor | November 13, 2012 | Tupalo | No comments

Sinds jaar en dag kun je op de recensies van andere Tupalo gebruikers reageren. Maar wat als je eigenlijk alleen maar een virtuele ‘thumbs up’ wilt geven, of niet na wilt denken over wat voor stuk proza je nu weer als reactie gaat opgeven? Dan komen de “nuttig / grappig / cool” vinkjes – Tupalo-intimi noemen deze feature HFC (helpfulfunnycool) – handig van pas!

Direct onder elke review bevinden zich 3 buttons:

Wanneer je een recensie van een andere gebruiker bijvoorbeeld als grappig markeert, krijgt hij of zij een email van ons omdat wij denken dat iedereen het fijn vind om een beetje positieve feedback te krijgen nadat je je best hebt gedaan op een ronkende review over de nieuwste uitgaansgelegenheid of een zorgvuldig geformuleerde ode aan de klassieke gerechten van restaurant x.

Vind je de recensie toch niet zo grappig, of heb je hikkend van de lach per ongelijk op ‘nuttig’ geklikt? Door nogmaals op hetzelfde te klikken, verdwijnt het groene vinkje weer. En natuurlijk kun je een review ook nuttig EN grappig EN cool vinden!

Onder de recensies die je zelf hebt geschreven zie je uiteraard geen vinkjes, maar de hoeveelheid nuttig-grappig-cool’s die je krijgt houden we wel netjes voor je bij, op je eigen profiel. Handig, want dan weet je hoe je er voor staat!

Op onze ‘city pages’ (zoals voor Rotterdam en Amsterdam) kun je recenseerpotentieel spotten, net als in de ranglijst van jouw stad! Wat let je, rock on en geef feedback! ;)

Lustig, hilfreich, cool

By kay | November 13, 2012 | Community, Tupalo, Vienna | No comments

Die Möglichkeit, auf eine Bewertung per Kommentar zu reagieren, gibt es auf Tupalo ja schon lange.

Was aber, wenn man eigentlich nicht wirklich etwas hinzuzufügen, zu berichtigen oder an generellem Senf dazuzugeben hat, aber den bzw. die AutorIn einer Review trotzdem wissen lassen möchte, dass man diese für besonders gut hält? Dann kommt unser “helpful/funny/cool”-Feature (Tupalo-intern auch gerne mal auf “HFC” verkürzt) als alternative Feedback-Möglichkeit zum Einsatz.

Wenn Du eine Bewertung besonders hilfreich, lustig und/oder cool findest, kannst (bzw. sollst!) Du das Deine Mit-UserInnen wissen lassen, um sie in ihrem Tun ein bisschen anzuspornen. :)

Direkt unter jeder Review befinden sich 3 Buttons:

Wenn Du einen davon klickst (siehe Abbildung), bekommt der bzw. die VerfasserIn eine E-Mail zugeschickt, in der ihm/ihr mitgeteilt wird, wie Du die Bewertung findest; alle BesucherInnen von Tupalo.com sehen Dein Feedback natürlich auch, eben direkt auf der Spot-Page, unter der Review.

Bei selbstgeschriebenen Bewertungen fehlen die Buttons klarerweise (siehe oben), dafür bekommt man auf dem eigenen Profil diese “Likes” aufgelistet – meine eigenen Bewertungen fallen ja anscheinend eher weniger lustig aus ;) dafür werden sie doch immer wieder als hilfreich eingestuft:

Falls Du Dich einmal “verklickt” hast, kannst Du das durch einen nochmaligen Klick auf den entsprechenden Button wieder rückgängig machen – das grüne Häkchen verschwindet dann wieder – und natürlich kannst Du auch mehr als einen Button anklicken, eine Bewertung also hilfreich UND lustig UND cool finden!

Auf der Tupalo Wien-Seite kannst Du schon mal Ausschau nach potentiell lustigen, coolen oder hilfreichen Bewertungen halten, ansonsten findest Du aber sicher auch über unsere Rangliste interessante UserInnen mit besonders gut geschriebenen Reviews! Viel Spaß beim Feedbacken!